Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to keleecleanofficial@gmail.com.
تصفية حسب الموضوع
الجميع
- الجميع
- Pre Sale Questions
- Technical Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Q: “What are the main ingredients of Kelee laundry sheets?”
Our laundry sheets are made with natural plant-based ingredients, free from fluorescent agents, phosphates, and harsh chemicals, ensuring they are gentle on fabrics and skin.
Q: “How many uses does one box of laundry sheets provide?”
Each box contains 50 sheets, with one sheet suitable for a standard load of laundry. For larger or heavily soiled loads, we recommend using two sheets.
Q: “Are the laundry sheets suitable for sensitive skin?”
Yes, our laundry sheets are dermatologically tested for sensitive skin and are safe for babies and individuals with sensitive skin.
Q: “What types of fabrics are compatible with the laundry sheets?”
The laundry sheets are suitable for all machine-washable fabrics, including cotton, linen, silk, and synthetics. They are safe for both dark and light-colored garments.
Q: “Do you offer international shipping?”
Yes, we support international shipping. Shipping fees can be calculated at the checkout page.
Q: “Do the laundry sheets come in different fragrances?”
We offer multiple options, including fresh floral scents and fragrance-free variants, catering to different preferences.
Q: “What is your return policy?”
We provide a 30-day hassle-free return and refund policy to ensure a satisfactory purchasing experience.
Technical Questions
Q: “How do I use the laundry sheets?”
Place one sheet directly into the washing machine with your laundry. No additional detergent is required.
Q: “What types of washing machines are compatible with the laundry sheets?”
Our laundry sheets work with all types of washing machines, including top-load, front-load, and even hand washing.
Q: “Do the laundry sheets dissolve in cold water?”
Yes, the sheets dissolve quickly in cold, warm, or hot water.
Q: “Can the laundry sheets remove tough stains?”
The sheets are designed with powerful stain removal capabilities. For tough stains, pre-treatment may enhance the results.
Q: “Will the laundry sheets harm my washing machine?”
No, the laundry sheets fully dissolve without residue, ensuring they won’t clog or damage the washing machine or drainage system.
Q: “How should I store the laundry sheets?”
Store the sheets in a cool, dry place away from direct sunlight and moisture.
Q: “Does the water hardness affect the amount of laundry sheets needed?”
Yes, in areas with hard water, you may need to use an extra sheet for optimal cleaning performance.
